£24,000 to £25,000pa
This is a role with plenty of variety, responsibilities include:
Communicating with customers to book visits at customer sites and dealing with any general queries in a professional and timely manner.
Strong and clear communication with the team.
Schedule resource efficiently, minimising travel time and wasted journeys.
Managing the diaries and ensuring that the service levels on maintenance contracts are maintained.
Where appropriate ensure that all engineer documentation and paperwork is processed and electronically filed correctly.
Planning maintenance and callout activities in a way that optimises the best and most efficient use of their working time.
Scheduling / Booking of maintenance to meet contractual requirements.
Inputting of service and callout data onto computer service database
Collation and distribution of weekly diary
Supporting the service team to maximise revenue and secure maintenance opportunities.
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